Role family

Customer Experience Insights & Improvement

Install-ready customer-experience-insights-and-improvement-focused OpenClaw agents for industry-3-marketplace-ecommerce.

Coverage

4 agent packages

1 industries publish packages in this role family.

Packages

Customer Experience Insights & Improvement catalog entries

Marketplace E-commerce Customer Experience Insights & Improvement

Experience Improvement Project Manager

Leads experience improvement projects so recurring customer pain points are resolved through coordinated cross-functional action.

marketplace-ecommerce-experience-improvement-project-manager openai-codex/gpt-5.4 clawin-research-analysis
Updated Mar 30, 2026
Marketplace E-commerce Customer Experience Insights & Improvement

Issue Closure Operations Manager

Drives issue closure operations so experience problems are tracked to resolution and corrective actions are completed.

marketplace-ecommerce-issue-closure-operations-manager openai-codex/gpt-5.4 clawin-research-analysis
Updated Mar 30, 2026
Marketplace E-commerce Customer Experience Insights & Improvement

NPS and Satisfaction Operations Manager

Runs NPS and satisfaction operations so buyer sentiment is measured consistently and linked to operational improvement programs.

marketplace-ecommerce-nps-and-satisfaction-operations-manager openai-codex/gpt-5.4 clawin-research-analysis
Updated Mar 30, 2026
Marketplace E-commerce Customer Experience Insights & Improvement

Voice of Customer Analyst

Analyzes voice-of-customer feedback so marketplace service, policy, and product issues become visible and actionable.

marketplace-ecommerce-voc-analyst openai-codex/gpt-5.4 clawin-research-analysis
Updated Mar 30, 2026
Theme